Sr. Product Designer

Job Description

By providing a centralized platform for all industry stakeholders, Built enables increased efficiency, collaboration, transparency, and business agility—allowing customers to build and manage the communities around us more profitably and with more confidence. The Built platform is used by hundreds of leading North American lenders and asset managers, and thousands of developers, home builders, and contractors. Since our founding in 2015, we’ve partnered with over 140 of the top financial institutions in the U.S. and Canada, including 35+ of the top 100 U.S. construction lenders.
With our latest $1.5B valuation, we’re on a continued growth trajectory and are committed to attracting the best talent in the world. We want you to be a part of this exciting journey.
Built Technologies is looking for a Senior Product Designer to join our Owner & Contractor team. As a Senior Product Designer you will be responsible for owning the design strategy and execution within your product area. You lead by example, thrive in establishing clarity amid ambiguity, and bring others along with you in the process. You have experience solving complex problems, can remain focused in a fast-paced environment, and have the ability to zoom out and see the big picture.
What you’ll do

Partner with product and engineering to deliver premium products and services to Built customers
Become an expert in construction finance by observing, learning from, and empathizing with new and existing customers
Provide clear vision, design direction and ownership for each initiative: creating deliverables, communicating with your team, & validating your work with customers
Show your work during the conceptual design phase by creating user flows, story maps, workflow diagrams, and other strategic artifacts as necessary
Explore multiple solutions to problems, knowing when to spend the time on high-fidelity mockups and prototypes versus simple sketches and wireframes
Humbly present your work to others and be receptive to feedback
Collaborate regularly with engineers to measure design feasibility, pivot when necessary, and ensure designs are implemented in accordance with intent
Monitor where design patterns break down, and promote necessary changes to our design system and processes
Be generous with your time and expertise to help level up colleagues, provide ad-hoc design critique, and improve the team holistically
Define metrics for user engagement within your product area and work with others to analyze data, identify trends, and opportunities for iteration
Help build the product design team by participating in interviews and providing thoughtful feedback
Be an advocate for the user. Always.

Who you are

You have 5+ years experience, ideally within a SaaS company
You have an aptitude for deconstructing complex problems within a complicated business domain (construction finance)
You’re a great designer and a better problem-solver with a portfolio of examples demonstrating your work, success, and even failures
You’re comfortable leading discovery sessions with customers, walking them through prototypes, and coordinating user testing opportunities
You’re a strategic thinker with big ideas, but understand when to focus on the details to get the job done.
You’re not afraid to stand up for your designs, but also humble enough to take feedback and constructive criticism well
You’re comfortable diving into an existing application and finding the balance between leveraging work in place versus starting from scratch
You can quickly prototype your ideas for feedback using a variety of tools
You often explore new tools and methods and make recommendations where appropriate
You have worked with a design system and successfully distributed it across an organization
You are deeply familiar with the tools that bring design to life in the browser: HTML/CSS/Javascript (React)
You are passionate about accessibility and best practices for making products usable for all

Built’s salary range for this position is $125,000-$160,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built’s total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.
Perks

The rare opportunity to radically disrupt an industry
Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k
Robust compensation package including base salary and equity
Flexible working hours, paid family leave, ERGs & Mentorship opportunities
Learning grant program to support ongoing professional development

Our company is made up of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these ideals are at the forefront of everything we do.
Greenhouse Disclosure
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Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability.
If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy[at]getbuilt.com.
For California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc.